Data protection and confidentiality policy

The website is made available by Terra Salina. This charter refers to the Terra Salina policy for data protection and confidentiality, and is edited as a commitment by Terra Salina on how they manage their website, and protect any of your personal data when you visit or navigate on the website. When using the Terra Salina website, you must accept the Terms & Conditions of this charter. If you disagree with any terms used on the website, Terra Salina requests that you do not use the website. This charter applies to all users, as of the moment when they connect to Terra Salina the website, and in connecting, you accept the Terms & Conditions.

The data protection and confidentiality policy is updated regularly. All changes will be published on the Terra Salina website. They will apply immediately for new users of the website, and for 30 days after they have been published for current users unless otherwise stated by the interested parties.

For any further information concerning the use and saving of your personal data by Terra Salina, you can contact us directly on the following email address:

Conditions for collecting information or data

Personal data can be collected in different stages when you navigate on the Terra Salina website (

  • Certain personal data can be collected automatically from your computer when you visit the website (for example the amount of times you visit or how you use the website). Terra Salina collects the following information: IP address, your computer data, connexion information, type and version of your navigator, systems, and exploitation platforms of your computer, the previous website that you visited, the following website that you visit, and the cookie number.
  • Furthermore, for the duration of your inscription on the website, you may also choose to provide further information voluntarily, in particular with the details of your profile that enables Terra Salina to know you better, your preferences, and to personalise your experience via the details of your profile. Terra Salina informs you that they can also collect supplementary personal data directly from you, or by other means, in particular when you contact our Customer Services, when you answer a questionnaire, or via the comments provided on our partner websites.

All the data is collected under current French Laws and Regulations pertaining to data protection.

Usage of personal data

In the event, we use your personal data whether anonymously or with pseudonyms for the following purposes:

  1. To provide you with information on your order or reservation, to keep you updated about the Terra Salina services (exclusively with your agreement), to provide you with targeted marketing information, and to inform you of promotional offers if you have subscribed to the newsletter, knowing that the newsletter subscription can be cancelled at any moment.
  2. In order to improve our website and services that we offer, in particular to settle any claims or complaints, and to rectify any operational issues.
  3. To fight against any forms of abuse or fraud.
  4. To enable Terra Salina to analyse the navigation and use of their website, user behaviour, and to make summary reports following the creation of user profiles based on pseudonyms, or other, for advertising purposes and market research, to develop services with appropriate contents for marketing, advertising, and promotional offers.
  5. To respond to current Laws and Regulations that Terra Salina is subjected to.

Other than Terra Salina, the other possible receivers of your data could be secured payment websites, delivery services websites, or Terra Salina business partners. Your data will only be forwarded to service providers that support the Terra Salina business activities, and to which Terra Salina has asked to be a contractual business partner. Any company working in partnership with Terra Salina is expected to comply with our data protection and confidentiality charter, and in the event that you have given your consent, you will always have the possibility to cancel or change the data that you have provided.

Terra Salina will not forward your data to any third-party for commercial or business reasons without your formal agreement.

Terra Salina may be asked to forward your data to any legally authorised entity for illegal activities that could make you liable or engage Terra Salina liability, or any of their business partners, and namely, Terra Salina could provide your name, address, telephone number, email address, or any other data if there is a complaint about fraud, unworthy purchasing activities, or any other form of fraud through or on our website.

Terra Salina would like to draw your attention to the fact that if you connect to our website from a cybercafé, and if you do not disconnect from your account properly, a third-party could use your personal data, and Terra Salina will deny all responsibility or liability for any misuse arising from the aforementioned.

Processing advice, opinions, comments or suggestions

If we use your advice, opinions, comments, or suggestions that you leave on our website following a questionnaire or other forms of communication, it will only be in order to develop our services and market research. We may come to share the results thereof with our suppliers or business partners to improve the quality of our services in response to your advice, opinions, comments, or suggestions.

Possibility of choosing and selecting the contents

At any time, you have the right to refuse or cancel your subscription to the newsletter, for receiving promotional offers or marketing information from Terra Salina, either initially when you connect to our website, or when you decide to cancel your subscription through the link on the bottom of the newsletter page; however, as long as you remain a Terra Salina client, you cannot refuse emails such as administrative information, information on your order or reservation, or changes to our General Terms & Conditions for business partners or customer requirements, changes to the data protection and confidentiality charter, or any other forms of contractual agreements. You can choose to not receive any other forms of email communications other than administrative communications by sending an email to:

Terra Salina would like to draw your attention to the fact that despite the fight against spam, spam cannot be completely avoided. If you receive unsolicited emails from Terra Salina, please contact us on in order for our Customer Services to examine the situation.

Cookies policy

Terra Salina and their business partners can also use cookies and web firewalls on your computer when you visit the website. Terra Salina uses cookies, which is a small registered text file recorded on your computer hard disk to make navigating our website easier, and to make identification on the website easier.

Terra Salina use cookies and web firewalls to record your preferences, to present the website in the best way possible, to recognise the user when they return to the website, to analyse the website traffic and the activities of the user, and to monitor and improve the website to fight against fraud. The cookies enable Terra Salina to personalise their services, contents, advertising, and range of products. Terra Salina can, in the event, call on external advertising agencies that can also use cookies on your computer in order to collect and use the anonymous data when you visit the Terra Salina website. You always have the possibility of blocking the cookies by changing the parameters of your navigator; however, it could block you from receiving certain Terra Salina services, and when you register your file as a Terra Salina client, you will be asked to configure your navigator to accept the cookies.

Furthermore, Terra Salina uses ‘Google Analytics’, which is a Google Inc. (Google) audience analysis tool, and Google Analytics uses cookies. The data generated by the cookie in relation to your use of the Terra Salina website is generally forwarded and stocked on a Google server in the United States of America. If you activate the IP anonymity file on the Terra Salina website, your IP address will be shortened by Google in the European Union or other countries that have signed the European Economic Area. The full IP address is only sent to a Google server in the USA to be shortened only in exceptional cases. Google will only use the data in order to evaluate your use of the Terra Salina website, to compile reports on the website activity for their website managers, and to supply other services linked to the website and Internet use. The IP address provided by your navigator by ‘Google Analytics’ is not linked or combined with other Google data.

You can deactivate the cookies by selecting the parameters on your computer; however, please note that in this case, you might not be able to use all of the Terra Salina website services or functions. You can also select to block sending any cookies selected data to Google when you visit the Terra Salina website, in particular your IP address, by uploading and installing an adapted navigation plug-in device.

Links to social networks

The Terra Salina website can also use social network plug-in devices which are identified by the social networks logos, and therefore, when you visit the Terra Salina websites, the plug-in makes a direct connection between your navigator and the social networks servers, thereby providing the latter with data that you have visited the Terra Salina website with your IP address. If you click on the plug-in when you are connected to your social network website, you can create a link to the contents of the Terra Salina websites from your social network profile. The social network can then associate a visit to the Terra Salina website or partner websites with your user account.

Terra Salina would like to draw your attention to the fact, that as website hosts, we are not informed of the contents of the exchanged data or of the use on social networks. You are therefore requested to check the confidentiality charter of your social networks. If you do not want your social network to associate a visit to the Terra Salina website with your user account, please disconnect from your profile.

Links to other websites

The Terra Salina website (, can have links to other websites, and Terra Salina has no powers of control over the presentation or the contents of the linked websites, and Terra Salina cannot be held liable for the linked websites and the use that they could make of your data as they cannot be checked regularly, and Terra Salina cannot be held liable for the updates, correctness, and the quality of the information therein. Please read the confidentiality charter of the other websites if you have any concerns about the data collection procedures.

Condition for access, correction, and removal of your data

Under the French ¹Data Protection Act, ‘¹Informatiques et Libertés’ dated 6th of January 1978, amended, you have a right to access and change any of your data. If you wish to exercise that right, and to get information on your data, please send an email to Terra Salina is committed to keeping you updated of your stored data soon as possible, and furthermore, as a client having registered on our website, you can access, change, or delete any of the data on your account. We will endeavour to change our database as promptly as possible. However, not all our databases are updated in the immediate, and some data could remain in our archives for a short period. It is also possible that we might not be able to change or cancel some data that has been forwarded to our business partners or service suppliers.

When you unregister from the Terra Salina website, or if we block the access to your account, Terra Salina reserves the right to keep certain data in order to prevent any future inscription renewal. For technical and legal reasons, the data will never be fully deleted from internal servers or backup servers.

If, for whatever reason, some incorrect data remains unchanged despite our efforts with the regular updates, please contact use to make the necessary or specific changes.